Description

The Cloud Systems Administrator is responsible for working with the Director of IT for the effective configuration, operation, and maintenance of cloud infrastructure, ability and willingness to work irregular hours (West-Coast Time zone), providing End-user support.

Responsibilities

Works under the guidance and support of the IT director

• Experience with Cloud environment implementations (Azure-AD, AWS).

• Managing Microsoft Azure/365 Identity and Security

• Managing Microsoft Azure/365 Services including SaaS, PaaS, IaaS, and Networking Solutions

• Managing MDM using Microsoft Endpoint Manager or other MDM tools

• Ability to configure, monitor and maintain Windows servers within a Microsoft Azure cloud environment

• Ability to support Mimcast smtp gateway or similar

• Provide end-user support via remote service tools
  

Required Qualifications

1-3 years or more of IT experience in a support role

Excellent knowledge of English, excellent communication and problem-solving skills,

Patience when handling tough cases, ability to switch tasks frequently

Help desk experience and ability to provide technical and end-user support

Experience administering O365, Exchange, Azure Active Directory and SharePoint environment

Experience with Mimecast or other SMTP gateway systems (DKIM, DMARC,SPF)

Solid network troubleshooting skills- TCP/IP concepts and LAN/WAN /DHCP & DNS

Knowledge in all supported Microsoft Operating Systems (Windows 7,8, 8.1 and 10, Server 2008-2016) and Office products

Experience with Windows Active Directory (User and Group Creation & Administration, GPOs.)

Functional knowledge of Microsoft Exchange on-premise and cloud

Microsoft certifications will be considered a significant advantage

Experience with G-Suite, OKTA platform, VMware Workspace ONE will be considered a huge plus